AXA SwitchCare

1. Eligible for applicants aged between 15 days and up to 70 years old (Children under 18 years old must apply with at least one parent/legal guardian).
2. Premium may be adjusted following the age increase. Renewable up to the age of 99 years old.
3. The Company will not pay benefits under this Policy for any Pre-existing condition or Chronic Conditions, including any complications that are not yet fully cured before the date this Policy first comes into effect.
4. The policy will not cover any loss, injury, damage or legal liability arising directly or indirectly in the sanctioned countries declared by the United Nation (UN) or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America.
5. The Company reserves the right to decline insurance coverage for certain occupational groups.

Terms and conditions of coverage and underwriting as specified by AXA, the Insured should understand before making the decision.

A1: AXA offers a variety of health insurance plans, including individual health coverage, family plans, and corporate health insurance options. Plans vary in terms of coverage limits, benefits, and premiums, allowing you to choose the one that best fits your needs and budget.

A2: AXA health insurance typically covers a wide range of medical services, including inpatient and outpatient treatments, specialist consultations, surgery, maternity care, diagnostic tests, and prescription medications. Additional benefits may include wellness programs, dental care, and vision coverage, depending on the plan.

A3: Coverage for pre-existing conditions varies by plan. In some cases, a waiting period may apply, or certain conditions may be excluded. Its best to review the specific terms and conditions of your plan or speak with an AXA representative for more details.

A4: To file a claim, you can submit your medical receipts and relevant documents through AXAs online portal or mobile app. Alternatively, you can submit your claim by email or at an AXA office. Claims are processed efficiently, and AXAs customer service team is available to guide you through the process.

A5: Yes, AXA provides access to a wide network of hospitals and healthcare providers. Depending on your plan, you may have the flexibility to choose your doctor and healthcare facility. However, some plans may have a preferred network of providers that offer additional benefits.

A6: Many AXA health insurance plans include coverage for international medical care, particularly for emergencies. If you travel frequently or live abroad, you may want to consider a plan that provides global coverage.

A7: You can update your health insurance plan by contacting AXA directly through their customer service team or by logging into your account on the AXA website. You can make changes to your coverage, add family members, or adjust your benefits based on your needs.